Privacy Policy

Wing Snob ("we," "us," "our," or the "Company") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snobwing.top, place orders, interact with our food services, or otherwise communicate with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services immediately.

This Privacy Policy applies to all information collected through our website (snobwing.top), as well as any related services, sales, marketing, or events (collectively referred to as the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy in its entirety.

1. About Wing Snob

Wing Snob is a food service business operating in the United States. We provide customers with high-quality food products and related services through our online platform. Our contact details are as follows:

2. Information We Collect

We collect various types of information in connection with the Services we provide. This information is collected in several ways: directly from you when you provide it to us, automatically when you use our Services, and from third-party sources. Below is a detailed breakdown of the categories of information we collect.

2.1 Personal Information You Provide to Us

When you interact with Wing Snob — such as by creating an account, placing a food order, subscribing to our newsletter, submitting a contact form, or participating in a promotion — you may voluntarily provide us with personal information, including but not limited to:

• Identity Data: First name, last name, username or similar identifier, date of birth (for age verification purposes).
• Contact Data: Billing address, delivery address, email address, and phone numbers.
• Financial Data: Payment card details, billing information. Note: We do not store full payment card numbers; payment processing is handled by secure third-party payment processors.
• Transaction Data: Details about orders you have placed, products purchased, and your transaction history.
• Account Credentials: Username, password (encrypted), and other login information if you create an account.
• Profile Data: Your preferences, dietary requirements, feedback, and survey responses.
• Communications Data: Any messages, emails, or other communications you send to us, including customer support inquiries.
• Marketing Preferences: Your preferences for receiving marketing materials from us and our third-party partners.

2.2 Usage Data Collected Automatically

When you visit or use our website, we may automatically collect certain technical and behavioral information, including:

• Log Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Information: The pages or sections of our website you visit, time and date of your visits, time spent on pages, links clicked, and other actions taken on our website.
• Referral Data: The URL of the website you visited before navigating to our website.
• Search Data: Search terms you enter on our website.
• Order Behavior Data: Items added to cart, items purchased, checkout flow, and abandoned cart information.

2.3 Device Information

We may collect information about the device you use to access our Services, including:

• Device type (desktop, mobile, tablet)
• Device identifiers and hardware model
• Operating system and version
• Mobile network information
• Screen resolution and display settings
• Unique device identifiers (such as advertising identifiers)

2.4 Location Data

We may collect general location data derived from your IP address (such as city or state). If you use our delivery services or grant permission through your browser or mobile device, we may collect more precise location data to process your food order and arrange delivery. You may disable location services through your device settings at any time, although this may affect certain features of our Services.

2.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your activity on our website. Please refer to Section 7 of this Privacy Policy for detailed information about our use of cookies and your options for managing them.

2.6 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you choose to log in or interact with us through social media)
• Analytics providers and advertising partners
• Payment processors and financial institutions
• Delivery partners and logistics providers
• Review platforms and customer feedback aggregators

3. How We Use Your Information

Wing Snob uses the personal information we collect for a variety of legitimate business purposes. We process your data only where we have a valid legal basis to do so, including your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including arranging delivery or pickup
• To manage your account and provide customer support
• To process payments and prevent fraud
• To send order confirmations, receipts, and delivery updates
• To manage returns, refunds, or complaints related to your orders
• To verify your identity and age where required

3.2 Analytics and Service Improvement

• To understand how customers interact with our website and services
• To identify and fix technical issues or bugs
• To analyze purchase patterns and improve our food menu and offerings
• To conduct internal research and development
• To measure the effectiveness of our promotions and marketing campaigns
• To generate aggregated, anonymized statistical data about our user base

3.3 Marketing and Promotional Communications

• To send you promotional emails, newsletters, or special offers about Wing Snob products and services (with your consent or where permitted by applicable law)
• To deliver targeted advertising based on your browsing behavior and purchase history
• To personalize your experience on our website with relevant product recommendations
• To notify you of new menu items, seasonal promotions, and loyalty program updates

3.4 Legal Compliance and Safety

• To comply with applicable federal, state, and local laws and regulations
• To respond to lawful requests from government authorities or law enforcement agencies
• To enforce our Terms of Service and other legal agreements
• To protect the rights, property, and safety of Wing Snob, our customers, and others
• To detect, prevent, and investigate fraudulent, unauthorized, or illegal activity

4. Sharing Your Information with Third Parties

Wing Snob does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with trusted third parties in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage third-party companies and individuals to perform services on our behalf, including but not limited to:

• Payment Processors: To securely process credit card and other payment transactions
• Delivery and Logistics Partners: To fulfill and deliver your food orders
• Email Service Providers: To send transactional and marketing emails
• Cloud Hosting and Infrastructure Providers: To store and manage our website data
• Analytics Providers: Such as Google Analytics, to help us understand website usage
• Customer Support Platforms: To manage customer service inquiries
• Marketing and Advertising Platforms: To deliver targeted advertisements

These service providers are granted access to your personal information only as necessary to perform their services and are contractually obligated to maintain confidentiality and security standards consistent with this Privacy Policy.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or other judicial or administrative proceedings
• Requests from law enforcement agencies or regulatory authorities
• Situations where disclosure is necessary to protect our legal rights or those of others
• Situations involving threats to public safety or national security

4.3 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, restructuring, sale of assets, or bankruptcy proceeding, your personal information may be transferred to the acquiring entity or successor. We will notify you via email or a prominent notice on our website of any such change and any choices you may have regarding your information.

4.4 With Your Consent

We may share your information with third parties not described above if you have given us your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security

Wing Snob takes the security of your personal information seriously. We have implemented a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, alteration, disclosure, or destruction.

5.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols. Sensitive data, such as payment information, is encrypted at rest.
• Access Controls: We restrict access to personal information to employees, contractors, and service providers who need that access to perform their job functions. All such individuals are bound by confidentiality obligations.
• Password Hashing: User account passwords are stored in a hashed format using industry-standard cryptographic algorithms and are never stored in plain text.
• Firewalls and Intrusion Detection: We employ firewalls, intrusion detection systems, and other network security tools to protect our systems.
• Regular Security Audits: We conduct periodic reviews and assessments of our security practices and update them as necessary to address emerging threats.
• Incident Response Plan: We maintain a documented data breach response procedure to promptly address and mitigate the impact of any security incidents.

If you have reason to believe that your account has been compromised or that your interaction with us is no longer secure, please notify us immediately at [email protected].

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. Wing Snob is committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions (such as where retention is required by law or to complete a transaction).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. Wing Snob does not sell personal information in the traditional sense; however, certain data sharing with advertising partners may constitute "sharing" under the CPRA. You may exercise this right by contacting us.
• Right to Limit Use of Sensitive Personal Information: You have the right to request that we limit the use and disclosure of your sensitive personal information to purposes necessary for providing our Services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service as a result of exercising your privacy rights.

To exercise your California privacy rights, please submit a verifiable consumer request by emailing [email protected] with the subject line "California Privacy Rights Request."

6.2 General Privacy Rights (All US Residents)

Regardless of your state of residence, Wing Snob honors the following general privacy rights to the extent practicable and as required by applicable federal or state law:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to applicable legal limitations.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before your withdrawal.
• Right to Object to Marketing: You may opt out of receiving direct marketing communications from us at any time.

6.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected] (Subject: "Privacy Rights Request")
• Website: snobwing.top

We will respond to verifiable requests within 45 days of receipt, as required under applicable law. If we need additional time (up to 90 days total), we will inform you of the reason and extension period in writing. We may need to verify your identity before fulfilling your request to protect the security of your information.

7. Cookies and Tracking Technologies

Wing Snob uses cookies and similar tracking technologies to enhance your experience on our website, understand how our Services are used, and deliver relevant advertising. This section provides a summary of our cookie practices.

7.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a specified period or until you delete them).

7.2 Types of Cookies We Use

7.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. Additionally, you can opt out of interest-based advertising through industry tools such as the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out tool.

8. Data Retention

Wing Snob retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

When personal information is no longer required, we will securely delete or anonymize it in a manner that prevents unauthorized recovery.

9. Children's Privacy

Wing Snob's website and food ordering services are intended for use by adults aged 18 years and older. We do not knowingly solicit, collect, or retain personal information from children under the age of 18. By using our Services, you represent and warrant that you are at least 18 years of age.

If you are a parent or legal guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly engage in data collection practices targeting minors.

10. International Data Transfers

Wing Snob is based in the United States and primarily processes personal information within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Services, you consent to the transfer of your information to the United States and acknowledge that your personal information will be subject to United States law, including the laws of the state in which Wing Snob operates. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards, including implementing contractual safeguards with international service providers where required.

If you have questions about how your data may be transferred internationally, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, payment gateways, or other external services. These third-party services operate independently of Wing Snob and have their own privacy policies. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you visit or use. The inclusion of a link on our website does not constitute our endorsement of the linked website or service.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals, and our website does not currently respond to DNT browser signals. However, you may use the cookie management options described in Section 7 of this Privacy Policy to limit tracking on our website.

13. Applicable Laws and Consumer Protection

Wing Snob is subject to various federal and state privacy and consumer protection laws in the United States, including but not limited to:

• The Federal Trade Commission Act (FTC Act): The FTC Act prohibits unfair or deceptive acts or practices in commerce. Wing Snob is committed to fair and transparent data practices consistent with FTC guidance.
• The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): These laws provide California residents with specific privacy rights as described in Section 6.1 of this Privacy Policy.
• The Children's Online Privacy Protection Act (COPPA): As described in Section 9, we do not knowingly collect personal information from children under the age of 13 (or 18, per our site's age restriction).
• CAN-SPAM Act: We comply with the CAN-SPAM Act in all commercial email communications, including providing clear opt-out mechanisms in all marketing emails.
• State-Specific Privacy Laws: Wing Snob monitors developments in state privacy legislation across the United States and updates its practices as necessary to remain compliant with evolving legal requirements.

14. How to File a Complaint

If you have concerns about Wing Snob's privacy practices, we encourage you to first contact us directly so that we may address your concerns promptly and effectively.

14.1 Contact Wing Snob Directly

Please send your privacy complaint or concern to:

We will acknowledge receipt of your complaint within 5 business days and aim to resolve all privacy complaints within 30 days. For complex matters, we may require additional time and will keep you informed throughout the process.

14.2 Filing a Complaint with a Regulatory Authority

If you are not satisfied with our response to your privacy complaint, or if you believe we are processing your personal information in a manner that is inconsistent with applicable law, you have the right to file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC): The FTC accepts consumer complaints related to unfair or deceptive business practices, including privacy violations.
  Website: reportfraud.ftc.gov
  Phone: 1-877-382-4357
• California Privacy Protection Agency (CPPA) (for California residents): The CPPA enforces the CPRA and accepts complaints from California consumers regarding violations of their privacy rights.
  Website: cppa.ca.gov
• California Attorney General (for California residents):
  Website: oag.ca.gov
• Your State Attorney General's Office: Residents of other states may file complaints with their respective state attorney general regarding privacy-related concerns. Contact information for each state attorney general is available through the National Association of Attorneys General at naag.org.

15. Changes to This Privacy Policy

Wing Snob reserves the right to update, modify, or revise this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice, such as a prominent notice on our website or a direct email communication to registered account holders.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the effective date of any revised Privacy Policy constitutes your acceptance of the changes.

16. Contact Information

If you have any questions, concerns, requests, or complaints about this Privacy Policy or our privacy practices, please do not hesitate to contact us:

We value your trust and are dedicated to ensuring the privacy and security of your personal information. Thank you for choosing Wing Snob.

This Privacy Policy was last updated on April 8, 2026. © 2026 Wing Snob. All rights reserved.